Assignment-ELT Sem-4

Name:- Hareshwari Kapdi

Sem:-4

Batch- 2020-21

Roll no:-7

Submitted to- Smt.S.B. Gardi Department of English MKBU

Paper name:- English language Teaching -2

Course:- M.A. English sem-4

Topic:- my experience (E- portfolio)

  Definitions of Eportfolio:- 

Just a quick search on the Internet is enough to understand that there are many definitions of e-portfolios, however, the majority of them include keywords such as: reflection, collection, competence, curriculum, digital repository, projects, work, planning. For the purposes of this project we consider the following definitions: 

1. "An electronic portfolio provides an environment where students can: collect their work in  a  digital  archive;  select  specific  pieces  of  work  to  highlight specific achievements; reflect on the learning demonstrated in the portfolio, in either text or multimedia  form;  set  goals  for  future  learning   to  improve;  and  celebrate achievement through sharing this work with an audience, whether real or virtual. When used in  formative,  classroom-based  assessment,  teachers   can  review  the  portfolio document, and provide formative feedback to students on where they could improve.” 

 2.  "An electronic portfolio is a collection of authentic and diverse evidence, drawn from a larger archive representing what  a person or  organization has learned over time, on which the  person  or  organization  has  reflected,  and  designed  for  presentation  to  one  or  more audiences for a particular rhetorical purpose.

Welcome to my Digital Portfolio

I am Hareshwari kapdi

Hello everyone!

Please give me your valuable 2 minutes and visit my Digital portfolio and evaluate my e-portfolio. 

My Digital Portfolio link:-

https://sites.google.com/u/0/d/1ztSp4t3Y6Fq_4GDbIOSJXlsZAv23lzvu/edit 

Feedback Form:-

https://docs.google.com/forms/d/1cFjqsaD8c1et5W-AXAFKwtfkrSkh5a3KrwsCdU0rCvI/edit?chromeless=1 

Thanks for visiting, have a nice day😊

My experience:-

Hello everyone !

The Experience of E-portfolios in Student Learning Objectives 

1.  Index    

2.Program 

3.  Goals (general and specific)

4.  Bibliography  

5.  Types and criteria for evaluation

6.  Learning platform  

7.  Relevant texts 

8.  Videos and other multimedia resources 

9.  Requested works 

10.  Reflections about what was learned

Here I am sharing my experience of my e- portfolio. There is a lot to be learned while creating a portfolio.

Creation and management of an e-portfolio provides students with opportunities to build digital fluency, using technologies to create, select, organise, edit, and evaluate their work. 

Technology enables the use of a range of media – video, audio, and images – as well as text to show both the learning process and final products.

Students can take increasing responsibility for their own learning by recording and reflecting on their learning in an e-portfolio.

Students can carry their e-portfolio throughout their learning journey and use it to record, assess, evaluate, and reflect at any time.

An e-portfolio can reflect the students' learning process and progress.

References:-

Bloom,  B.,  “Taxonomy  of  Educational  Objectives:  The  Classification  of  Educational  Goals”,  pp. 201-207, (Ed.) Susan Fauer Company, Inc. 1956 

Correia, T., Martins, I., Soeiro, A., Digital Portfolios in University of Porto: defining goals, IASK     2008, Teaching and Learning 2008, Aveiro, 2008. Keypal.

Assignment :-The African literature sem-4

Name:- Hareshwari Kapdi

Sem:-4

Batch- 2020-21

Roll no:-7

Submitted to- Smt.S.B. Gardi Department of English MKBU

Paper name:- The African literature

Course:- M.A. English sem-4

Topic:- Fascination Towards City is Expressed In ‘ The Swamp Dwellers’.

                    

“The Swamp Dwellers'' is a play written by Wole Soyinka. In this play he has portrayed the conflict between city life and village life and also the generation gap, which we can see in the different thinking of father Makuri and his son Awuchike.  Here we are focused on the women characters in this play. There are two female characters in this play. One is Alu, the wife of Makuri and mother of twins Awuchike and Igwezu. The second one is Desala, the wife of Iguazu. Desala is not present on the stage physically but she was present in the talks of Iguazu, Alu and Makuri. On the other hand Alu was present on the stage most of the time.

 The city is a centre of attraction even in our society. From its very inception the city has been attracting a large number of people especially from the rural areas. This also happens with the character of ‘The Swamp Dweller’. The city is tempting the rural people with its employment opportunities; they are likely to develop rosy imaginations of the luxuries of the city life. They have come to believe that money-making is easier in the city. But at last they met with the bitter side of city life and realized that making money is not an easy task in the city. And they also realized that in the process of making money in the city they went far from their culture and family.

Fascination Towards City is described:-

The Swamp Dwellers by Wole Soyinka is placed in a backward village of Nigeria in the Delta region. But the characters of the play often have important interactions with the town life. Typical to the people of a poverty ridden village, the town is a place of money, and luxury to the Swamp dwellers. To the older generation of the swamp dwellers however, the town is the symbol of corruption. Here the attitudes to city life are mainly expressed by Alu, Makuri, Igwezu, and Kadiye. The older generations’ views to the city are expressed through Alu and Makuri. Alu and Makuri have two sons- Awuhike and Igwezu. Both of their sons went to the city for better prospects.

But Awuchike is attracted by city cuts of all his relations with his parents. This ungratefulness even more consolidates Alu and Makuri’s prejudice against the city. In the opening scene of the play Makuri says to Alu that Awuchike went to the city because he had gotten sick of the Swarm. Moreover, Makuri says that the young men go to the big town in order to make money. But most of them forget their folk and cut their relation with the roots, says Makuri. To Makuri the city is the place of immortality and corruption. Some of the events confirm Makuri’s views. For example, Desala who had gone to the city with her husband Igwezu left him and went with Auchike who had more money. Gonushi’s son is another example of the victim of the city. He also went to the city and cut off his relationship with wife and children.

All the Swamp Dwellers consider the city as the place to make money. This view is expressed through the Kadiye. As soon as Igwezu returns home from the city the Kadiye visits Igwezu’s house. But Igwezu is still outside. The Kadiye wants to know from Makuri if Igwezu had made a fortune in the city. According to Kadiye all can make money “in the city”. In his conversation with Igwezu, the Kadiye asks Iguazu repeatedly about how much money he did make in the town. The Kadiye think that Igwezu had made enough money to buy the whole village. When Igwezu talks about his final restraint, Kadiye doesn’t believe it. To him it is impossible for a man who went to the city to be in debt or financial constraints.

But the real picture of the city is expressed by Igwezu. In his conversation with Makuri, Igwezu says that the city is the place where only money matters. Money makes a man important and big in the city. On the other hand people without money have no place in a city. Thus we see that the Swamp Dwellers have mixed feelings about the city. To most of the Swamp Dwellers city is the place of comfort, money and luxury. But there are also some people who have a very negative view towards city life. Still there are men like Igwezu who hate city life but are forced to go to the city.

Traditional Vs Modernity.

Here, I would like to connect Tradition and Modernity, which is one theme of ‘The Swamp Dwellers’ , both are opposite from each other. It was very difficult to tell which path we wanted to follow.

 Which one is better: Traditional or Modernity ..?

The Tradition and Modernity issue is not new for us because we are facing this issue in our society also. With the development of human beings this problem has come into  existence. In the play also we can find the same problem. Igwezu and Awuchike are twins. One is representing Tradition and another is representing modernity.

The older generations’ views towards the city are expressed through Alu and Makuri.  Alu and Makuri have two sons of Awuhike and Igwezu. Both of their sons went to the city for better prospects. But Awuchike is attracted by the city  and cuts off  all his relations with his parents. This ungratefulness even more consolidates Alu and Makuri’s prejudice against the city because he had gotten sick of the Swarm. Moreover, Makuri says that young men go to the city because he has gotten sick of the money. But most of them forget their folk and cut their relation with the roots, says Makuri.

To Makuri the city is the place of immorality and corruption. Some of the events confirm Makuri’s views. For example, Desala who had gone to the city with her husband Igwezu left him and went with Awuchike who had more money.  Gonushi’s son is another example of the victim of the city. He also went to the city and cut off his relationship with wife and children. All the Swamp Dwellers believe that the city is the  right  place to make money. Then  Igwezu returns from the city and meets Kadiye. He asks him about how much money you got  from the city.?? Kadiye has one false perception in his mind that Igwezu has enough money to buy the entire village. But Igwezu says that he is in financial constraints and by saying this he shows the bitter side of city life. He also talks about the reality that in the city only money matters.

Thus we see that the Swamp Dwellers have mixed feelings about the city. To most of the Swamp Dwellers city is the place of comfort, money and luxury. But there are also some people who hate city life but are forced to go to the city to make money. ‘The Swamp Dwellers’ focuses on the struggle between the old and the new ways of life in Africa. It also gives us a picture of the cohesion that existed between the individual and southern Nigerian society. The play mirrors the socio-cultural pattern, the pang and the sufferings of the swamp dwellers and underlines the need for absorbing new ideas. The struggle between human being and unfavorable forces of nature is also captured in the play. Soyinka presents us the picture of modern Africa where the wind of change started blowing.

‘The Swamp Dwellers’ reflects the life of the people of southern Nigeria. Their vacation mainly is agro based. They weave baskets, till they cultivate land. They believe in a serpent cult. They perform death rites. They offer gain, bull goat to appease the serpent of the swamp. Traders from the city come there for crocodile skins. They lure young women with money. Alu withstands their temptation. Young men go to the cities to make money, to drink bottled beer. In fact the city ruins them. ‘The Swamp Dwellers’ consummate their wedding at the bed where the rivers meet. They consider the river bed itself as the perfect bridal bed. Sudden floods ruin the crops, throwing life out of gear.

Wole Soyinka’s play The Swamp Dwellers, The Swamp itself is the physical image of spiritual death. The spiritual death by which the young server all family and human ties with the village and indulge in a new kind of life in the towns is one of the main threats to the society of the village. The tone of despair which has been noticeable. And  “Is it of any earthly use to change one slough for another?”asos Igwezu, in The Swamp Dwellers, the city also is a swamp. And yet each must be experienced, they offer challenge not refuge. Igwezu returns to his destiny in the town. And in the end we find in the background that there is flood  and drought.  Igwezu leaves the  village, but the Beggar beckons him back, “the swallows find their nest again when the cold in over”.

Conclusion-

We can see the conflict of tradition and modernity in the play. Village is representing tradition and the city as modernity. They both are different from each other. This play represents those differences very well. And The Swamp Dwellers makes use of contrast, parallelism, humor and irony in a suitable manner. Soyinka focuses on the plight of the swamp dwellers in the play realistically. The swamp dwellers are at the mercy of furious nature unless they compromise tradition with modernity, embrace modern technology they wouldn’t have a bright future.

Work Cited:-

http://www.literary-articles.com/2012/10/the-swamp-dwellers-attitude-to-city-as.html

http://studyhelpctgbd.blogspot.in/2017/01/the-swamp-dwellers.html  

Assignment :-Mass communication and media studies : An introduction Sem-4

Name:- Hareshwari Kapdi

Sem:-4

Batch- 2020-21

Roll no:-7

Submitted to- Smt.S.B. Gardi Department of English MKBU

Paper name:- Mass communication and media studies : An introduction

Course:- M.A. English sem-4

Topic:-Television,Radio,AND-media

What is Mass Media? And Characteristics of Radio, television and Film 

Introduction:-

My Assignment on paper Mass Media and communication. In contemporary time The latest technology provides us with speedy communication. Everywhere we go we are surrounded by Media. It was Marshall McLuhan who said that electronic technology is reshaping and restructuring patterns of social interdependence and every aspect of our personal life. 

Extraordinary information explosion have dramatically shrunk time and distance and have converted our world into a Global Village.

Here, I would like to analyze several points; In brief what are Mass Media and Types of Mass Media. Apart from that my major consideration of this study is once of Radio, Television and Film. We are surrounded by Media and Media communication is all about sharing our voice to the each corner of the world.

# What is Mass Media ?

Think about this for a second: whenever you want to hear your favorite song, your favorite show, or see the latest current events, where do you go? You more than likely turn on your television, radio, or computer. The source that the majority of the general public uses to get their news and information from is considered mass media.

Mass media means technology that is intended to reach a mass audience. It is the primary means of communication used to reach the vast majority of the general public. The most common platforms for mass media are newspapers, magazines, radio, television, and the Internet. The general public typically relies on the mass media to provide information regarding political issues, social issues, entertainment, and news in pop culture.

#Types Of Mass Media:-

As we see first what is media and come to know that in our daily routine we are surrounded by various types of Mass Media. So, we can define this various mass communication platform like, Print Media, Television, Films, Radio, Video Games, online communication platforms etc.,

Now in this Assignment I am going to discuss more about characteristics of Radio,

Television and Films.

#Beginnings of Radio, Films and TV Media:-

Until the closure of the 19 th century, the stage provided the forum for mass contact. The stage was a live medium, with live performers, speaker confronting live audiences. There was instant feedback and communication between performers and audiences but, it was limited the size of performers was small, at best, a few thousand people. In late 1890 came the film, in which performance was caught by the camera and preserved on the celluloid. It could be shown again and again, without any variation. So, the film could reach vast masses. In beginning it was film. In 1927 sound was added to the film and we got talking films or talkies.

In India, the first talkie was released in 1931. The 1920s witnessed the coming of the radio broadcasting in many countries. The Silent Film had no ears, now the The new medium Radio had no Eyes! Though both the medium are excited the people. Lack of ears was a limitation and a challenge for silent film and Lack of eyes were a limitation and challenge for radio. But, both Film and Radio converted challenge into opportunity. That was accomplished through creative imagination of talented humans.

Today, Television pervades the lives of people in most nations. It has become a very powerful medium of information, Education and Entertainment. Apart from

that many online social media platform like facebook, Twitter, WhatsApp are the supreme media of mass communication, leaving the other media far behind. No Another medium can reach hundreds of thousands of people with such speed.

World’s any information is now available within a few second with the few clicks of fingers. It is not less than any miracle.

#Characteristics of Radio:-

Unlike the live medium of the stage, where there are live performers and live audience, radio is sightless or viewless medium. It is sometime called as blind medium where performers and listeners both cannot see each other. The Listeners and performers too have to imagine the performance creatively. To understand a radio communication or broadcast you imagine two complete strangers like talking on the phone. Here are some important characteristics of radio.

A Medium of the Sound It is an exclusive medium of sound. It is an aural and auditory medium of the ear. There are three elements of radio broadcast. They are the spoken work, music and sound effects. They are all sounds carried on the air waves to the listeners. To be acceptable, all theses must be pleasant and expressive for the ears of the listeners.

# A medium of Voice Radio is the medium of the voice. The performers can use only their voice in a broadcast. The producer mixes his/her voice with music and sound effects. But it does not mean that a broadcaster has only learned a few tricks of the voice. An actor, using only vocal tricks, would soon start sounding fake or untruthful to the listener. A radio listener has ah developed ear or sound sense. It has been correctly said that an any performers must broadcast with mind.

An Actor, for example must express all the emotions through their voice only.- The torture of the soul, the pleasure, the laughter, sadness and soon. They are not wearing any costume or make up; there is no scenery or properties. So, they must imaginatively gives cues or intimations only through their expressive voice. A truthful vocal expression will come only if the whole person’s mind, imagination, psyche and body are all in tune with one another. That explains the difference between a good and a bad radio broadcaster.

 Microphone: The link between Speaker and Listeners Microphone is the only instrument through which a radio broadcaster speaks to his listeners.

It exposes all the vocal lies or untruthful expressions. It amplifies even the feeblest hiss or a sob. Microphone will tell the truth from a lie. So, only Truthful vocal expression can go well with the ear of the listeners.

An Intimate Medium Radio is an intimate medium. The broadcaster must imagine as the listeners are sitting by their side, shoulder to shoulder. It is as if the broadcaster is broadcasting for each listener individually. And Intimate style of acting is especially relevant to the radio. As we see our Prime minister Narendra Modi very well use this platform to communicate with the public of India.

 A Mass Medium Radio is Medium of Mass Communication. Its broadcasts reach hundreds of thousands in one go. On the one hand, as we said above, it is as if the performer is communicating with a vast mass of people collectively. Broadcaster’s task to find out the lowest common denominator to communicate well with the largest number of listeners.

Because hundreds of thousands of listeners. Listening to the same broadcast simultaneously, belong to different classes and groups of society, they have different education, social, economic and cultural background.

 Simple language A very large number of people are semi literate in India and other developing countries. So, the language of radio broadcast must be simple, must contain the idiom of the common masses. It must because to spoken language that the common people use than to the literary

language.

• Journal of Radio & Audio Media (JRAM)

The Journal of Radio & Audio Media (JRAM) is a semi-annual publication designed to promote scholarly dialogues generated by various disciplinary and methodological points of view. The Journal welcomes interdisciplinary inquiries regarding radio’s contemporary and historical subject matter as well as those audio media that have challenged radio’s traditional use. Scholars are invited to submit articles pertaining to any area of radio and audio media. Areas of interest include, but are not limited to, formats and programming, new technology, policy and regulation, rating systems, commercial and noncommercial networks, radio history, management and innovation, personalities, popular cultures, uses and effects studies, propaganda, social movements, advertising and sales, market concentration, Internet and satellite radio, podcasting, alternative formats, diversity, gender and international radio.

TV has both sound and sight. A TV broadcast is conceived and produced and received in audio-visual terms. As eyes absorbs and retain much more than the ear so, TV broadcasts have greater influence on viewers than radio's audience.

Television is a system for transmitting visual images and sound that are reproduced on screens, chiefly used to broadcast programs for entertainment, information, and education.

Resources:-

https://open.lib.umn.edu/mediaandculture/chapter/9-2-the-relationship-between-television-and-culture/

Assignment-The New literature sem-4

Assignment

Name:- Hareshwari Kapdi

Sem:-4

Batch- 2020-21

Roll no:-7

Submitted to- Smt.S.B. Gardi Department of English MKBU

Paper name:- The new literature

Course:- M.A. English

Topic:- Chatan Bhagat: one night @ call center characters

Chatan Bhagat: one night @ call center

Chetan Bhagat is an Indian author and columnist. He was included in Time magazine's list of World's 100 Most Influential People in 2010. Bhagat graduated in mechanical engineering at IIT Delhi and completed a master's of business administration degree at IIM Ahmedabad.

Novels:-

• Five Point Someone (2004)

• One Night @ the Call Center (2005)

• The 3 Mistakes of My Life (2008)

• 2 States (2009)

• Revolution 2020 (2011)

• Half Girlfriend (2014)

• One Indian Girl (2016)

• The Girl in Room 105 (2018)

• One Arranged Murder (2020)

One Night @ the Call Center is a novel written by Chetan Bhagat and first published in 2005. The novel revolves around a group of six call center employees working at the Connexions call center in Gurgaon, Haryana, India. It takes place during one night, during which all of the leading characters confront some aspect of themselves or their lives they would like to change. The story uses a literal deus ex machina, when the characters receive a phone call from God.

For this novel we can say that the title of the Novel itself tells about the effect of globalization in call centers. In this novel the writer wants to give a message to the Indians that those working in call centers just get a good salary but it does not give them an opportunity to do something else or for their skills and creativity Americanized form of English in the Call Centers. How globalization forced the characters of this Novel to change their names to Western:

e.g. like

Shyam Mehra – Sam Mercy

Varun Malhotra  - Victor

Radhika Jha – Regima Jones

 Esha singh – Elina 

Shyam Mehra, called Sam Marcy, is the narrator of the story and we can say that he is the hero of the novel. Throughout the novel we see Shyam narrating his past dates with Priyanka with whom he has had a break up.

Shyam Mehra :

Shyam Mehra, called Sam Marcy, is the narrator of the story and we can say that he is the hero of the novel. Throughout the novel we see Shyam narrating his past dates with Priyanka with whom he has had a break up. He is a person who lacks self-confidence and therefore he is unable to achieve his girlfriend as well as a good position at his workplace. He is extremely talented and efficient. Towards the end we see how he transforms himself into a completely new person and achieves whatever he wants in his life and at the end positivity. 

Priyanka: 

Priyanka is the heroine of the novel. To be precise, Shyam’s ex-girlfriend. Priyanka is an intelligent and a practical girl who is too preoccupied with her mother who was an extremely important person to her. Priyanka’s mom wants her to marry an NRI boy and just for the sake of her mother she has decided to break up with Shyam and marry an NRI boy but we can say that still she loves Shyam..

Varun Malhotra :

Varun Malhotra, called Victor Mell, is Shyam’s friend. He loves Bikes and speeds so friends call him Vroom. He stays with his mother who has separated from his father and his father was a businessman. We can say that Varun is the most carefree person in the novel. He has a soft corner for his colleague Esha, but she has never taken him seriously till now it seems and as we know he is a very good friend of Shyam so he helps him to get back with Priyanka. Vroom is the one who saves “Connextions” call center from a major problem using his skills. In the end he gets along with Shyam and starts his own web based company.

Esha Singh:

Esha Singh, called Eliza Singer, is the pretty face of the group. An aspiring model who ran away  from her home because just wanted to be a model so she joined a call center so that she could achieve her dreams. Just because of her desire to be a model she had slept with one designer to get an offer and after that she realized that she was cheated by him and with the guilt she decided to give up her dream to become a model and continued to work at the call center.

Radhika Jha:

Radhika Jha, called Regina Jones, is the only married one in the group. Trying to manage the household activities and her job.Her aim is to earn money and settle down on one hand, and manage her mother-in-law on the other. " She had married her husband against her parents’ wishes and always tried to adjust with him and into an orthodox family. One day she finds out about  her husband’s affair with another woman and suddenly decides to give him a divorce and stay with Esha. 

Military Uncle:

Military Uncle who lives alone and has some problems with his son and grandson but at the end he realizes his mistake and decides to apologize. Military Uncle who works at the call centre to earn a little money apart from the pension that he gets.

Thus in ON@TCC, all characters have their individual life and struggle and at the end they get their answer and a positive end comes.

One night at the call center. CHARACTERS IN A NUTSHELL

December 06, 2010

‘One night at the call center’ by Chetan Bhagat is a story about the lives of six people working in a call center searching for true happiness. Beginning with a messed-up love story of the narrator “Shyam”, to the separated family life of the retired military person, we can see different short stories of each individual fighting to get peace. In the midst of their complexities they work together at the “Connextions” call center under the Manager Subhash Bakshi who acts like a villain in the story. Towards the end of the book we can see how “God” comes to rescue each one of them which leads into a major transformation of everyone’s life. We also see the downfall of Mr. Bakshi, who is taught a lesson by his agents whom he considered ‘good for nothing’ and exploited them.

First of all the author introduces us to Shaym(Shyam Mehra)– the narrator and the most important character of the book who is the hero of the book alongwith his close friend Vroom. For Shyam, Priyanka who was his girlfriend as well as a colleague is the most important person in the whole story. Throughout the novel we see Shyam narrating his past dates with Priyanka with whom he has had a break up. He is a person who lacks self-confidence and therefore he is unable to achieve his girlfriend as well as a good position at his workplace. He is extremely talented and efficient. Towards the end we see how he transforms himself into a completely new person and achieves whatever he wants in his life.

On the other hand we see Priyanka- an intelligent and practical girl who is too preoccupied with her mother who was an extremely important person to her. For her mother’s sake she had decided to break up with her boyfriend Shyam and marry NRI Ganesh. However, things turn out to be different in the end and Priyanka chooses her love over her mother’s wishes for the sake of her own happiness.

The third character is Vroom (Varun Malhotra) who loves speed and wheels. He stays with his mother who has separated from his father who was a businessman. He is the most carefree person in the book. He has a soft corner for his colleague Esha, but she has never taken him seriously till now it seems. He is a very good friend of Shyam and helps him to get back with Priyanka.Vroom is the one who saves “Connextions” call center from a major problem using his skills. In the end he gets along with Shyam and starts his own web based company.

The fourth character is Esha Singh who wants to become a model. She was pretty and had been struggling quite hard to get modeling assignments but perhaps her short height is a barrier (obstacle/wall) for her choice of career. She had slept with a Designer once, to get an offer, who turned out to be a cheat. Since that incident she had formed a guilt within her which was one of the reasons for her not accepting Vroom’s proposal. In the end she decided to give up her dream to become a model and continued to work at the call center.

The fifth character is Rahika Jha, who stays with her husband and in-laws. She had married her husband against her parents’ wishes and had transformed herself completely in order to adjust herself into an orthodox family. She had been working very hard to manage her house and work. Unfortunately she finds out about her husband’s affair with another woman and decides to give him a divorce. In the end she quits her husband’s family and goes to live with Esha.

Lastly we have the character of a Military Uncle who stays alone, away from his son and grandson since they got separated from him and left for the US. He works at the call center to earn some extra money apart from the pension that he gets. He had some misunderstanding with his Son and daughter-in-law but in the end he realizes his mistake and decides to apologize and go back to them.

Hence the book ‘One night at the call center’ in one way or the other relates to every human being who is so busy in the worldly pleasures that he doesn’t have time to think about himself on his own. He looks for the solution of his problems outside whereas the truth is that it lies within himself.