Assignment
Name:- Hareshwari Kapdi
Sem:-4
Batch- 2020-21
Roll no:-7
Submitted to- Smt.S.B. Gardi Department of English MKBU
Paper name:- The new literature
Course:- M.A. English
Topic:- Chatan Bhagat: one night @ call center characters
Chatan Bhagat: one night @ call center
Chetan Bhagat is an Indian author and columnist. He was included in Time magazine's list of World's 100 Most Influential People in 2010. Bhagat graduated in mechanical engineering at IIT Delhi and completed a master's of business administration degree at IIM Ahmedabad.
Novels:-
Five Point Someone (2004)
One Night @ the Call Center (2005)
The 3 Mistakes of My Life (2008)
2 States (2009)
Revolution 2020 (2011)
Half Girlfriend (2014)
One Indian Girl (2016)
The Girl in Room 105 (2018)
One Arranged Murder (2020)
One Night @ the Call Center is a novel written by Chetan Bhagat and first published in 2005. The novel revolves around a group of six call center employees working at the Connexions call center in Gurgaon, Haryana, India. It takes place during one night, during which all of the leading characters confront some aspect of themselves or their lives they would like to change. The story uses a literal deus ex machina, when the characters receive a phone call from God.
For this novel we can say that the title of the Novel itself tells about the effect of globalization in call centers. In this novel the writer wants to give a message to the Indians that those working in call centers just get a good salary but it does not give them an opportunity to do something else or for their skills and creativity Americanized form of English in the Call Centers. How globalization forced the characters of this Novel to change their names to Western:
e.g. like
Shyam Mehra – Sam Mercy
Varun Malhotra - Victor
Radhika Jha – Regima Jones
Esha singh – Elina
Shyam Mehra, called Sam Marcy, is the narrator of the story and we can say that he is the hero of the novel. Throughout the novel we see Shyam narrating his past dates with Priyanka with whom he has had a break up.
Shyam Mehra :
Shyam Mehra, called Sam Marcy, is the narrator of the story and we can say that he is the hero of the novel. Throughout the novel we see Shyam narrating his past dates with Priyanka with whom he has had a break up. He is a person who lacks self-confidence and therefore he is unable to achieve his girlfriend as well as a good position at his workplace. He is extremely talented and efficient. Towards the end we see how he transforms himself into a completely new person and achieves whatever he wants in his life and at the end positivity.
Priyanka:
Priyanka is the heroine of the novel. To be precise, Shyam’s ex-girlfriend. Priyanka is an intelligent and a practical girl who is too preoccupied with her mother who was an extremely important person to her. Priyanka’s mom wants her to marry an NRI boy and just for the sake of her mother she has decided to break up with Shyam and marry an NRI boy but we can say that still she loves Shyam..
Varun Malhotra :
Varun Malhotra, called Victor Mell, is Shyam’s friend. He loves Bikes and speeds so friends call him Vroom. He stays with his mother who has separated from his father and his father was a businessman. We can say that Varun is the most carefree person in the novel. He has a soft corner for his colleague Esha, but she has never taken him seriously till now it seems and as we know he is a very good friend of Shyam so he helps him to get back with Priyanka. Vroom is the one who saves “Connextions” call center from a major problem using his skills. In the end he gets along with Shyam and starts his own web based company.
Esha Singh:
Esha Singh, called Eliza Singer, is the pretty face of the group. An aspiring model who ran away from her home because just wanted to be a model so she joined a call center so that she could achieve her dreams. Just because of her desire to be a model she had slept with one designer to get an offer and after that she realized that she was cheated by him and with the guilt she decided to give up her dream to become a model and continued to work at the call center.
Radhika Jha:
Radhika Jha, called Regina Jones, is the only married one in the group. Trying to manage the household activities and her job.Her aim is to earn money and settle down on one hand, and manage her mother-in-law on the other. " She had married her husband against her parents’ wishes and always tried to adjust with him and into an orthodox family. One day she finds out about her husband’s affair with another woman and suddenly decides to give him a divorce and stay with Esha.
Military Uncle:
Military Uncle who lives alone and has some problems with his son and grandson but at the end he realizes his mistake and decides to apologize. Military Uncle who works at the call centre to earn a little money apart from the pension that he gets.
Thus in ON@TCC, all characters have their individual life and struggle and at the end they get their answer and a positive end comes.
One night at the call center. CHARACTERS IN A NUTSHELL
December 06, 2010
‘One night at the call center’ by Chetan Bhagat is a story about the lives of six people working in a call center searching for true happiness. Beginning with a messed-up love story of the narrator “Shyam”, to the separated family life of the retired military person, we can see different short stories of each individual fighting to get peace. In the midst of their complexities they work together at the “Connextions” call center under the Manager Subhash Bakshi who acts like a villain in the story. Towards the end of the book we can see how “God” comes to rescue each one of them which leads into a major transformation of everyone’s life. We also see the downfall of Mr. Bakshi, who is taught a lesson by his agents whom he considered ‘good for nothing’ and exploited them.
First of all the author introduces us to Shaym(Shyam Mehra)– the narrator and the most important character of the book who is the hero of the book alongwith his close friend Vroom. For Shyam, Priyanka who was his girlfriend as well as a colleague is the most important person in the whole story. Throughout the novel we see Shyam narrating his past dates with Priyanka with whom he has had a break up. He is a person who lacks self-confidence and therefore he is unable to achieve his girlfriend as well as a good position at his workplace. He is extremely talented and efficient. Towards the end we see how he transforms himself into a completely new person and achieves whatever he wants in his life.
On the other hand we see Priyanka- an intelligent and practical girl who is too preoccupied with her mother who was an extremely important person to her. For her mother’s sake she had decided to break up with her boyfriend Shyam and marry NRI Ganesh. However, things turn out to be different in the end and Priyanka chooses her love over her mother’s wishes for the sake of her own happiness.
The third character is Vroom (Varun Malhotra) who loves speed and wheels. He stays with his mother who has separated from his father who was a businessman. He is the most carefree person in the book. He has a soft corner for his colleague Esha, but she has never taken him seriously till now it seems. He is a very good friend of Shyam and helps him to get back with Priyanka.Vroom is the one who saves “Connextions” call center from a major problem using his skills. In the end he gets along with Shyam and starts his own web based company.
The fourth character is Esha Singh who wants to become a model. She was pretty and had been struggling quite hard to get modeling assignments but perhaps her short height is a barrier (obstacle/wall) for her choice of career. She had slept with a Designer once, to get an offer, who turned out to be a cheat. Since that incident she had formed a guilt within her which was one of the reasons for her not accepting Vroom’s proposal. In the end she decided to give up her dream to become a model and continued to work at the call center.
The fifth character is Rahika Jha, who stays with her husband and in-laws. She had married her husband against her parents’ wishes and had transformed herself completely in order to adjust herself into an orthodox family. She had been working very hard to manage her house and work. Unfortunately she finds out about her husband’s affair with another woman and decides to give him a divorce. In the end she quits her husband’s family and goes to live with Esha.
Lastly we have the character of a Military Uncle who stays alone, away from his son and grandson since they got separated from him and left for the US. He works at the call center to earn some extra money apart from the pension that he gets. He had some misunderstanding with his Son and daughter-in-law but in the end he realizes his mistake and decides to apologize and go back to them.
Hence the book ‘One night at the call center’ in one way or the other relates to every human being who is so busy in the worldly pleasures that he doesn’t have time to think about himself on his own. He looks for the solution of his problems outside whereas the truth is that it lies within himself.
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